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Stealth Mask FAQs

 


 

Order Questions

When will my order arrive?

 

UK

For all UK orders, we use DPD Local
Standard Delivery is FREE for orders £100+
Orders below this amount are charged £5 for delivery
Please allow up to 1-3 working days for delivery

International

For all International orders, we use DPD

EU (including Ireland) = £15 per shipment
Please allow up to 10 working days for delivery

Rest of World = £30 per shipment
Please allow up to 14 working days for delivery.

We only specify a limited number of international countries on checkout.  Please contact us if your country is not listed, or you are making a large international order, to see if we can offer better shipping rates. 

  

How can I track my order?

Once your order has entered our shipping queue, you will automatically receive an email with your DPD tracking number, which you can track using the track my parcel section on www.dpd.co.uk.

 

Will I get an order confirmation?

Once you have placed your order, we will send you a confirmation email containing all the details of your order and regularly update you on the status of the shipment by email.

 

Can I change my order?

If you have made a mistake or if you want to amend an existing order, if the order has not already been sent out for delivery, we are happy to assist you with this. Please contact us to get in touch with us and one of our team will be happy to help you.

 

What happens if the product I have ordered is not in stock?

In the very unlikely event that the item you have ordered is out of stock, we will contact you by email or telephone to let you know your options and find out what you would like to do.

 

What payment methods do you accept?

We accept all major debit cards and credit cards.

Visa, Visa Debit / Delta, Visa Electron, MasterCard Debit, MasterCard, UK Maestro, American Express, Apple Pay, PayPal and Google Pay.

All transactions are processed via our merchant provider or PayPal and are encrypted for your safety. Payment must be received in full before we can ship your order. 

All credit/debit payments are subject to validation checks and authorisation by the card issuer and we reserve the right to request further information from you to verify you are the cardholder, before processing your order.

 

How do I return an item?

We try to make sure that you are happy with all the products we send to you, but if you ever do need to send anything back to us, it is super easy!  View our returns policy.

 

When will I receive my refund?

Refunds will be processed within 7 working days of receipt of your return and may take an additional 3-5 working days to be credited to your account.

 


 

Which Facemask should I choose?

What is the difference between the Stealth P3 Respirator Facemask and the Stealth Lite FFP3 Everyday Facemask?

Stealth P3 Respirator Facemask

- It has the highest filtration efficiency at 0.3 microns - 99.999% offering protection against silica dust, weld fumes, asbestos, oils, mists, aerosols and other microparticles.

- The Stealth P3 Half Mask Respirator is a modern, low profile ergonomic P3 reusable respirator face mask which comes with twin P3 HEPAC pleated filters. The Grille covers the entire filter surface area deflecting particulates & moisture away. The material is odour-free and non-allergenic, with latex and silicone-free face seals. Less clogging pressure and inward leakage.

Stealth Lite FFP3 Everyday Facemask

- It has a 99%+ filtration efficiency – Hepac-Lite filter technology for highest particulate protection & ultra-low breathing resistance - Fibreglass free.

- Protection against – airborne particles, fumes, oil aerosols and other microparticles.

- It is the only certified commuter FFP3 respirator facemask to come with a full elastomer facepiece structure offering FFP3 protection. Multi-shift use means it can be worn for 8+ hours. The washable neoprene harness allows for a more modern stylish look when out & about.

 


 

Stealth P3 Facemask Questions

How long should I use my filters for before replacing them?

As HSE guidelines advise, we recommend that you do a maintenance check on your respirator & change your filters every 28 days, with the first day being when you initially use the facemask. This is if you have worn your mask daily for 8 or more hours. After every use, we recommend wiping down your face piece with an antibacterial or alcohol wipe to keep it clean and fresh.

 

Can I wash the filters in the Stealth P3 Half Mask Respirator?

No, you must not wash the filters. We advise wiping down the facemask and the moulded face piece with an antibacterial wipe after every use and replacing the filters every 28 days – that is if you have used the mask daily for 8 hours or more. See below for links to replacement filters. 

 

Which replacement filters are compatible with the Stealth P3 Half Mask Respirator?

You have a choice between purchasing:

 Both filters provide the highest filtration efficiency – removing 99.999% of airborne particles at 0.3 microns and above.

The 5PK Stealth P3 Nuisance Odour Filter Pairs are specially designed to eliminate nuisance odours through an additional carbon filter layer. This additional filter layer is the only difference between these two filter options.

 

Is the Stealth P3 Half Mask Respirator P3 certified?

Yes. Assigned Protection Factor: APF20

Conforms to EN140:2001 & EN143:2001

 

I have received my Stealth P3 Half Mask Respirator, but I cannot find the filters. Have they been left out of my order?

No they have not been left out. With the mask you have purchased it comes with twin P3 HEPAC pleated filters already fitted. If you lift the grille at the front of the mask you will see them.

 

Am I able to wear a visor/googles/ helmets with the Stealth P3 Half Mask Respirator?

Yes absolutely! The Sleek unobtrusive design is to accommodate visors, helmets, spectacles/goggles & other PPE.

 


 

Stealth Lite FFP3 Everyday Facemask Questions

How long should I use my filters for before replacing them?

As HSE guidelines advise, we recommend that you do a maintenance check on your respirator & change your filters every 28 days, with the first day being when you initially use the facemask. This is if you have worn your mask daily for 8 or more hours. After every use, we recommend wiping down your face piece with an antibacterial or alcohol wipe to keep it clean and fresh.

 

Can I wash the filters in the Stealth Lite FFP3 Everyday Facemask?

No, you must not wash the filters, but you can hand wash the neoprene harness with hot, soapy water. We advise wiping down the moulded face piece after every use with an antibacterial wipe and replacing the filters every 28 days – if you have used the mask daily for 8 hours or more. You can purchase replacement filters on our website (see below).  

The Neoprene has also been tested to withstand 30C for a cycle of 30 minutes in your washing machine. Please hang to dry.

 

Which replacement filters are compatible with the Stealth Lite FFP3 Everyday Facemask?

You will need the 2PK Stealth Lite Sport Replacement Filter Pods priced at £21.99.

 

Is the Stealth Lite FFP3 Everyday Facemask P3 certified?

Yes. Assigned Protection Factor: APF20

Conforms to EN149:2001+A1:2009

 


 

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